This is the "gotcha" for many admins. You cannot simply install the standard Windows plugin on a locked-down thin client.
Install the Zoom VDI Client (MSI) on your remote virtual desktop or Cloud PC. zoom vdi downloads
Even with the right downloads, things go wrong. Here is how to troubleshoot the top three VDI Zoom issues. This is the "gotcha" for many admins
Zoom strongly recommends using the same version number for both the client and the plugin. A plugin version cannot be higher than the client version. Even with the right downloads, things go wrong
Note: Links and interface details are accurate as of 2025. Always check Zoom’s official support documentation for the latest version numbers.
The primary source for all versions is the official page. Installation Target VDI Host Client Virtual Desktop (Citrix/VMware/AVD) MSI (64-bit/ARM64) VDI Plugin Local PC/Mac/Thin Client EXE, PKG, DEB, or RPM
This is where the comes in.
This is the "gotcha" for many admins. You cannot simply install the standard Windows plugin on a locked-down thin client.
Install the Zoom VDI Client (MSI) on your remote virtual desktop or Cloud PC.
Even with the right downloads, things go wrong. Here is how to troubleshoot the top three VDI Zoom issues.
Zoom strongly recommends using the same version number for both the client and the plugin. A plugin version cannot be higher than the client version.
Note: Links and interface details are accurate as of 2025. Always check Zoom’s official support documentation for the latest version numbers.
The primary source for all versions is the official page. Installation Target VDI Host Client Virtual Desktop (Citrix/VMware/AVD) MSI (64-bit/ARM64) VDI Plugin Local PC/Mac/Thin Client EXE, PKG, DEB, or RPM
This is where the comes in.