Instructions for presenters of ‘One-slide-five-minutes’ presentations

Hsbc Secure Key: Locked

: On the next screen, click the link that says "Forgotten your Secure Key PIN" or "Forgotten your Security Device PIN" .

A temporary system glitch de-synchronizes the app token data.

: Go to your bank's online banking page and enter your Username . hsbc secure key locked

Turn on your Secure Key and press the quickly (do not hold it).

The bank website will process this and show a new on your computer screen. Step 3: Input the Reset Code and Change the PIN Secure Key Troubleshooting Guide - HSBC CIIOM : On the next screen, click the link

: Type the 7-digit code currently showing on your physical device into the "Lock Code" field on your computer screen.

[ Physical Device Locks ] ──> Generates 7-Digit Lock Code ──> Enter on HSBC Website ──> Get Reset Code ──> Enter Code into Device ──> Create New PIN Step 1: Generate a Online PIN Reset Code Turn on your Secure Key and press the

If you meant your digital Secure Key inside the HSBC app is locked, try reinstalling the app or resetting the mobile Secure Key through online banking.