Disclaimer: Features vary by HSBC region (UK, Asia, US, Middle East). Check your local HSBC website for exact options.
Activate the Digital Secure Key inside the HSBC app today. It’s free, more convenient than the physical fob, and still highly secure.
: On the next screen, instead of using a security code, select the option to "Log on with password" or "Continue without Secure Key" . hsbc log on without secure key
HSBC is phasing out physical devices in favor of the , which is built directly into the HSBC UK Mobile Banking app . This is generally the most convenient alternative as it uses your phone to generate codes or allows you to log on via biometrics (Face ID or fingerprint). Secure Key FAQs | Ways to Bank - HSBC Expat
If you’ve previously logged on with the app and enabled : Disclaimer: Features vary by HSBC region (UK, Asia,
| Scenario | Can you log on without Secure Key? | |----------|-------------------------------------| | Check balance, view transactions | ✅ Yes (via SMS or biometrics) | | Pay existing payee (small amount) | ✅ Yes (with SMS in some regions) | | Send money to a new person | ❌ No | | Register a new phone | ❌ No |
HSBC offers various methods for customers to log in to their accounts without using a Secure Key. Here are some of the available options: It’s free, more convenient than the physical fob,
There is no way to bypass the Secure Key for these high-risk actions:
If you cannot log on digitally at all:
Logging in to your HSBC account without a secure key can expose your sensitive financial information to cyber threats. By using a secure key and following best practices for secure online banking, you can significantly reduce the risk of a security breach. Don't compromise on security – take the extra step to protect your financial information and enjoy the convenience of online banking with peace of mind.