In a managed environment, it is common for users to forget their device passcodes or for employees to leave a company without providing access to their corporate-owned devices. The action sends a remote command to the device to bypass or remove the existing lock, restoring access without requiring a full factory reset. How to Use the "Clear Passcode" Action
When commands are stuck (“Pending” for >1 hour):
After wipe, device disappears from inventory once it checks in. miradore clear
The "Clear" functionality behaves differently depending on the operating system and management mode:
| Action | Effect | Platform | |--------|--------|----------| | | Removes screen lock (if code known) | iOS, Android | | Clear App Data | Resets app to fresh state | Android (Work Profile) | | Clear Passcode | Removes device passcode | iOS (supervised), Samsung Knox | | Retire + Wipe | Factory reset + remove management | All | | Clear Device Record | Delete device from Miradore console | All (offline devices) | | Clear Pending Commands | Remove stuck commands from queue | All | In a managed environment, it is common for
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: Go to the Management > Devices view in the sidebar. the command removes the passcode entirely
: For supervised Apple devices , the command removes the passcode entirely, allowing the user to swipe into the device and set a new one immediately. Android :
iOS must be in supervised mode (DEP/ABM).