Septa Key Card Refund Jun 2026

Your only option is to call the SEPTA Key Customer Call Center at 855-567-3782 to request a credit or refund for unused Travel Wallet funds. Erroneous Charges

Here is everything you need to know about getting your money back.

You can receive a check for any balance (including over $10). Allow 4–6 weeks for mailing. septa key card refund

If your card is registered, you can transfer your Travel Wallet balance and active passes to a new card online via the SEPTA Key website or the mobile app.

Expiring Key Cards – Southeastern Pennsylvania ... - Septa Your only option is to call the SEPTA

Once processed, refunds are typically issued by check. It can take 4 to 6 weeks to arrive via mail.

Expiring Key Cards – Southeastern Pennsylvania ... - Septa Allow 4–6 weeks for mailing

The $4.95 is automatically credited to your Travel Wallet as a rebate. Limit: This rebate is limited to two cards per account . 2. Expired or Expiring Key Cards