Nedbank Activating Dongle Direct

: When prompted for two-factor authentication, select " FIDO device registration ".

: Enter the one-time password (OTP) received via SMS to download the certificate file. Double-click the file to start the Certificate Import Wizard and use the certificate password provided on-screen during the download. Common Troubleshooting Tips nedbank activating dongle

| Issue | Probable Cause | Recommended Solution | |-------|----------------|----------------------| | Dongle not recognized when inserted | Missing drivers / USB port issue | Use a different USB port or restart computer. For driver issues, download “Nedbank Dongle Driver” from the website. | | Code invalid / out of sync | Pressed button too many times without using the code | Let dongle rest for 5 minutes, then press button once and enter that code. | | “Dongle already registered” error | Dongle was previously activated | Contact Nedbank Business Call Centre to unlink the old profile. | | No SMS received | Wrong mobile number on file | Verify/update mobile number via branch or online profile settings. | : When prompted for two-factor authentication, select "

If your dongle is lost or stolen, immediate action is required: Common Troubleshooting Tips | Issue | Probable Cause

A Step-by-Step Guide to Activating Your Nedbank Dongle

Activation Procedure for Nedbank Security Dongle Prepared by: [Your Name/Role] Date: [Current Date] Subject: Step-by-step process and troubleshooting for activating a Nedbank dongle

Note: For Business Banking clients using the Nedbank App or Integrated Online Banking, the process may involve a "user administrator" who must approve the assignment of the new dongle to a specific user.