List every benefit you promise to your customer segments.
Exclude generic administrative tasks like general accounting, cleaning, or basic HR, unless they provide a distinct competitive advantage. business model canvas key activities
"What absolute, non-negotiable actions must we take to make this value proposition a reality?" List every benefit you promise to your customer segments
Key Activities do not exist in a vacuum; they are derived from the other components of the canvas: or basic HR
Key Activities are essential to a company's success because they:
Writing down "hiring staff" or "paying taxes" dilutes the strategic focus of the canvas. Focus only on unique value-driving actions.
To measure the effectiveness of Key Activities, companies can track metrics such as: