Stuck on IvyLearn? Here’s Where to Go for Technical Assistance
For technical assistance with (Ivy Tech’s learning management platform), you have several dedicated support channels available depending on your preference for phone, online, or in-person help. Immediate Support Options
For general questions that might overlap with technical issues (such as course access or registration), you can contact the hotline.
The most direct way to receive technical help for IvyLearn, MyIvy, or student email is through the . where can you go for technical assistance with ivylearn?
Most campuses have a physical IT office where you can walk in for hands-on help. For instance, the Bloomington campus offers support in Room B203 . 3. General Help Line (IvyLine)
Before you contact support, take a screenshot of the error message or a screen recording of what’s happening. Then, when you open the chat, type: "I need help. I am trying to [submit a quiz / upload a file], and I get error code [X]." This cuts troubleshooting time in half.
Campus librarians are also trained to help students navigate IvyLearn and can be reached via chat, email, or text. Summary of Contact Information Contact Details Tech Support Phone 1-833-648-5463 (833-OIT-LINE) Immediate technical/login help General IvyLine 1-888-489-5463 (888-IVY-LINE) 24/7 general questions Live Chat ivytech.edu/chat Quick text-based support Email (General) info@ivytech.edu Non-urgent inquiries Contact Us - Ivy Tech Community College Stuck on IvyLearn
The 24/7 chat support is not your professor or the campus IT desk. They are dedicated IvyLearn technicians who can see your account activity (with your permission) to diagnose issues.
Your professor is an expert in Accounting, Psychology, or English—not necessarily in web browsers. Do not ask your professor to fix a buffering video or a browser error.
: Online chat assistance is available seven days a week from 7:00 a.m. to 1:00 a.m. EST at ivytech.edu/chat. Campus-Specific Support The most direct way to receive technical help
physical room number for a particular campus’s IT office? Expand map Zoom in Zoom out AI can make mistakes, so double-check responses Copy Creating a public link... You can now share this thread with others Good response Bad response 6 sites Student Support Services - Ivy Tech Community College Certificates & Associate Degrees * Certificates & Associate Degrees. Explore Programs. * Skills Training Classes. Ivy+ Career Link... Ivy Tech Community College Student Support Services - Ivy Tech Community College Certificates & Associate Degrees * Certificates & Associate Degrees. Explore Programs. * Skills Training Classes. Ivy+ Career Link... Ivy Tech Community College Student Support Services - Ivy Tech Community College Need help online? Convenient online services are available at Ask a Librarian through chat, email, and text messaging. ... Scholar... Ivy Tech Community College Tips for Success Help * ● For Technical Help: 1-888-IVY-LINE option 4 or https://helpdesk.ivytech.edu/SelfService/Create.html. * ● For General Que... Ivy Tech Community College New to Zoom and Ivy Learn Log into MyIvy and IvyLearn. Choose Help on the left side. Select IvyLearn Student Resource Center. You can choose from several po... Google IvyOnline - Ivy Tech Community College Technical Support For technical help for MyIvy, IvyLearn, or email, call the help desk at 1-833-OIT-LINE (833-648-5463). Ivy Tech Community College We're Here For You!: IvyLearn/EdTech Help - Ivy Tech Libraries Mar 26, 2026 —
You can submit an official IT help ticket through the Ivy Tech Support Portal or directly via buttons found in the MyIvy dashboard. 2. Campus-Specific EdTech Assistance