Hkey_current_user\software\microsoft\office\16.0\common\identity __hot__ Page

Conflict between two work/school accounts from the same tenant.

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity

: Explicitly enables Modern Authentication. This is usually the default, but setting it to 1 can fix cases where Office fails to trigger the modern login prompt. Conflict between two work/school accounts from the same

If OneNote fails to sync or keeps asking for login, repairing the DocToIdMapping within this key can fix mapping issues. How to Fix Office Identity Issues (Step-by-Step)

Stores the tokens for logged-in users.

A DWORD value that, when set to 1, disables the Web Account Manager (WAM) plugin, which is used for modern authentication, often used to troubleshoot authentication loops. Common Scenarios for Modifying the Identity Key

| Value Name | Type | Example | Description | |------------|------|---------|-------------| | LastLoggedInUser | REG_SZ | user@contoso.com | Email address of the most recently signed-in user. | | DisableADALatopWAMOverride | REG_DWORD | 0 or 1 | Disables Web Account Manager (WAM) for AAD auth (used in troubleshooting). | | EnableADAL | REG_DWORD | 1 | Enables Modern Authentication (ADAL). Set to 0 to force Basic Auth. | | Version | REG_DWORD | 1 | Schema version of identity storage. | | ConfigFlags | REG_DWORD | 0 | Bitmask for various identity behavioral settings. | If OneNote fails to sync or keeps asking

: Set this to 1 if you need to force Modern Authentication (OAuth2). Best Practices for IT Admins