If you can’t find the address in your blocked list:
Sometimes, simply unblocking an address isn't enough if Outlook's filters are particularly aggressive. To ensure the emails arrive in your Inbox, you can add the address to your "Safe Senders" list.
The mobile app handles blocking differently. Usually, when you block someone on mobile, the email is moved to the folder. how to unblock an email address on outlook
This automatically removes the sender from your blocked list.
Under the "Blocked senders and domains" section, you will see a list of all email addresses you’ve restricted. If you can’t find the address in your
Tap the home/profile icon in the top left and select "Junk."
If you want to unblock an entire company, look for the domain (e.g., @company.com ) in your blocked list rather than just the specific person’s email. Removing the domain ensures you receive mail from everyone at that organization. Usually, when you block someone on mobile, the
The sender’s future emails will now arrive in your Inbox.
If you have removed an address from your blocked list but their messages still aren't appearing in your Inbox, check the following:
The web version is the most common way to manage account settings. This process applies to Outlook.com, Hotmail, and Live accounts.
