The paper proposes a framework that defines how to connect to various data sources (version control systems, issue trackers, CI/CD tools). It explains how to map these disparate data formats into a standardized event log format (XES) suitable for process mining.
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Traditional process mining relies on structured event logs. However, software development happens across many different tools (Git, Jira, Jenkins, Slack, email). This paper provides a methodology to extract process data from these to visualize the real software development process. pms sihot
Integrated CRM tools (SIHOT.CRM) store guest preferences and stay history to help tailor marketing and services.
The most useful aspect of the paper is its approach to data correlation. It details how to link an event in one system (e.g., a "commit" in Git) to an event in another system (e.g., a "ticket update" in Jira) to form a complete process trace. This allows organizations to see the full lifecycle of a feature or bug fix. The paper proposes a framework that defines how
is a modular, all-in-one property management system (PMS) developed by the German company GUBSE AG. Designed to serve as the central technological "heart" of a hotel, it streamlines daily operations ranging from front office management and reservations to housekeeping and accounting. Key Modules and Features
Offers browser-based check-in (SIHOT.GO!) and self-service kiosks (SIHOT.KIOSK) to reduce reception queues. The most useful aspect of the paper is
Manages guest arrivals, departures, and real-time requests with integrated communication tools for all departments.
Sends personalised pre- and post-stay emails to highlight facilities or collect feedback. Technical & Strategic Benefits SIHOT Academy – E-Learning for Hospitality Teams