Errors in the 403 and 500 range typically point to credential or access level issues. EFT Server Client Log Explained
: This occurs when the user authenticated successfully but does not have the "Upload" or "Delete" permissions for the specific folder they are accessing. Event Rule and Automation Failures :
A socket timeout error (10060) typically means the server is unreachable. Ensure the host address and port are correct and verify that the server's IP is not on the automatic ban list due to excessive invalid login attempts. Authentication and Permission Errors globalscape errors
: Use the Auditing and Reporting Module (ARM) to run a "Troubleshooting - Failed Transfers" report, which provides a high-level view of why files are getting stuck. Official Resources
: These often occur during the initial "handshake" between a client and the EFT server. Errors in the 403 and 500 range typically
The most frequent issues involve the inability to connect to the server or specific sites.
This usually occurs due to firewall restrictions or incorrect mode settings. Switching from PASV to PORT mode or verifying that the target server allows connections on the specific port can resolve this. Ensure the host address and port are correct
Managing Globalscape Enhanced File Transfer (EFT) infrastructure requires a deep understanding of its diverse error landscape, from standard FTP status codes to complex Event Rule failures. Common Globalscape Connection Errors