| Clause | Requirement Focus | Questions to Ask / Evidence to Look For | Evidence / Notes | Status | | :--- | :--- | :--- | :--- | :--- | | | General Improvement | Are there opportunities for improvement identified? Are actions taken to meet customer requirements and enhance satisfaction? | | | | 10.2 | Nonconformity & Corrective Action | When a nonconformity occurs, are actions taken to control it and correct it? Do they review the root cause? Is the corrective action effective? (Trace a specific NCR to the root cause analysis). | | | | 10.3 | Continual Improvement | Is the QMS improving? Is the PDCA cycle active? Ask: "What is better this year compared to last year?" | | |

___________________ Date: ___________________ Area/Process Audited: ___________________ Audit Scope: ___________________

Uncovers non-conformities before a formal certification or surveillance audit occurs.

____________________ Date: __________

An effective checklist typically follows the structure of the , which is organized into several key clauses: 1. Context of the Organization (Clause 4) ISO 9001 Internal Audit Checklist: Step by Step Guide