Webrtc | Zscaler

WebRTC allows browsers and mobile applications to communicate via APIs. It supports:

To troubleshoot effectively, one must understand why WebRTC and traditional web proxies often conflict. zscaler webrtc

Zscaler does not inspect WebRTC media packets the same way it inspects a webpage. Because WebRTC media streams are end-to-end encrypted (E2EE) and use unique ports dynamically, deep packet inspection is generally not feasible without breaking the connection. ensure the following:

Zscaler strongly recommends not sending external UC traffic (like public Zoom meetings) through ZPA, as this adds unnecessary latency and jitter. zscaler webrtc

For a successful Zscaler + WebRTC deployment, ensure the following: