Troubleshooting the "License WinCC Comfort Was Not Found" Error

FIXED: “License WinCC Comfort was not found” – A Step-by-Step Rescue Guide

on your PC:

This error does always mean you didn’t buy a license. It means: At the moment of download/start, the system could not locate a valid, activated license for the exact panel type you are using.

Ensure the status is "Used" or "Ready to use" and not "Damaged." Step 2: Match Your Hardware to Your License

9 times out of 10, enabling automatic license transfer on the panel and refreshing the License Manager solves it.

While the classic "License not found" error is a staple of the legacy TIA Portal ecosystem, Siemens is transitioning toward a new model: .

Where is the license supposed to be?

You may only have a "WinCC Basic" license, which supports Basic Panels but not the Comfort, Mobile, or Multi Panel series.