Any physical bank statements you have received will list your "Personal ID," "Customer ID," or "Customer Number".
To find your on the Santander UK app, you can use several methods depending on whether you are already logged in or if you have forgotten your details. If You Are Logged In
If you are currently logged in but need to know your ID for another device: where to find personal id on santander app
: If this is your first time logging on, check the two physical letters sent by Santander Bank ; one contains your Personal ID and the other your security number.
Santander staff will never ask you for your full security number or passcode. Trouble logging on | Santander UK Any physical bank statements you have received will
Avoid taking screenshots of your ID, as these are often automatically backed up to unsecured cloud storage.
If you cannot access the app or the retrieval tool is not working, check the welcome letter or email Santander sent you when you first opened the account. Your Customer ID is typically printed on the first page of that document. Santander staff will never ask you for your
This is not your sort code, account number, or debit card number — it’s the unique identifier you use to log in alongside your password.
If the ID is not pre-filled or you cannot remember it, use the self-service retrieval tool.
: Tap the three dots (bottom right), go to My Details and Settings > Statements and Documents . Your ID is usually listed at the top of your bank statements . If You Cannot Log In